Refund policy

Return Policy 

Damages and Issues 

Please inspect your order upon receiving and contact us immediately if the item is defective or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded back to your original payment method. Please remember it can take some time for your bank or credit card company to process and appear in your account.

To submit a return, please email hello@sparkleandcocandlecollection.com.au